Vivacity Health Privacy Policy
This following document sets forth the Privacy Policy for Vivacity Health accredited programs developed by Vivacity Health.
Vivacity Health is committed to providing you with the best possible customer service experience. Vivacity Health is bound by the Privacy Act 1988 (Crh), which sets out a number of principles concerning the privacy of individuals.
Collecting your personal information
To register for the accredited activity and program website, you are required to submit personally identifiable information. This may include but not limited to a unique username and password, clinic address and contact details or provide sensitive information in the recovery of your lost password.
Sharing your personal information
We may occasionally hire other companies to provide services on our behalf, including, but not limited to, handling customer support enquiries, redeveloping the website or adapting existing information. Companies will be permitted to obtain only the personal information they need to deliver the service.
We may also need to share your personal information with relevant accrediting organisations for the purposes of notifying them of completion of a course. Vivacity Health takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
We may also share your personal information with education sponsors and participant groups for the purposes of tracking registrations, participation and completion of education modules.
How we use the information we collect
For each visitor to reach the site, we collect the following non-personally identifiable information, including, but not limited to, browser type, version and language, operating system, pages viewed while browsing the site, page access times and referring website address. This collected information is used internally for the sole purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this site.
Vivacity Health will use your personal information to contact you about the modules you are enrolled in and future modules available on our e-learning platform.
Throughout the surveys and evaluation forms in this program, you will be asked for feedback to assist in the development of future programs and initiatives. If you provide us with any ideas, suggestions or information, this material may be used to develop other programs. Such de-identified content may be reproduced, published, modified, adapted and transmitted to others free of charge and without restriction.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, only data collected from the time of the policy change forward will adhere to our updated practices for any new purposes.
Changes to this Privacy Policy
Vivacity Health reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the site.
Accessing your personal information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons.
Contacting us
Vivacity Health welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.
Call: (02) 8404 4951
Post: Attn: Privacy Officer,
Vivacity Health,
Level 8, 141 Walker Street,
North Sydney, NSW 2060
AUSTRALIA
E-mail: support@vivacityhealth.com.au